PRICING

Flexible Pricing for Logistics Support

Built Around Your Daily Operations

From dispatch coverage to billing and customer support, our pricing adapts to your workflow and volume.

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COVERAGE TIERS

Three Tiers. One Operational Standard.

Every tier delivers the same execution quality and team capability. The difference is coverage scope and hours — how much of your operation we run and when.

Starter

For teams testing back-office support for the first time

From $2,400/month

$10/hr · Scales with workload · Custom pricing for extended scope

One service (Dispatch, T&T, billing, or customer support)
8×5 coverage or defined after-hours window
1 Dedicated coordinator assigned
TMS and SOP integration included
Weekly performance reporting
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Most Popular

Growth

For established brokerages and 3PLs

Custom Pricing

Based on services, volume, and coverage hours

Two to three services supported
16×7 coverage
Dedicated account manager
Custom SLA definitions
Structured exception handling and escalation
Weekly operations review
Priority response across all workflows
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Enterprise

For high-volume 3PLs and Multi-division Freight Operations

Custom Engagement

Fully scoped based on operational complexity

All four services: dispatch, track & trace, billing, customer support
24/7 coverage including weekends and holidays
Dedicated operations squad
Fast-track onboarding (within 24 hours)
Executive reporting and quarterly reviews
Multi-workflow and multi-client support
Direct access to account lead at all times
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No Hidden Costs. No Surprise Add-Ons.

These are included in every SkyFreight Squad engagement at every tier — not charged separately, not unlocked at a higher price point.

TMS access configuration

We configure access to your TMS during onboarding. No setup fee.

SOP integration

We learn your workflows before shift one. No training cost billed to you.

Escalation protocol setup

Your escalation paths mapped and followed from day one.

Daily activity documentation

Every action logged inside your TMS — full visibility at all times.

Weekly performance report

KPIs tracked and reported weekly. You always know how the operation is performing.

Dedicated account contact

A consistent point of contact on your account — not a support ticket queue.

THE REAL COST COMPARISON

Thinking about hiring instead? Read this first.

Every freight broker considers building in-house. Here's what it actually costs — versus a squad built exclusively for freight brokers and 3PLs, live inside your TMS in 72 hours.

In-House
SkyFreight Squad
Monthly Cost
In-House$6,000–$12,000+ per person (salary, benefits, payroll taxes)
SkyFreight SquadFrom $2,400/mo — or $10/hr for custom scope
Coverage hours
In-House8 hrs/day, 5 days/week — gaps every night and weekend
SkyFreight Squad24/7/365 — every shift, zero gaps
Expertise
In-HouseGeneral ops hire — months to learn your TMS and freight workflows
SkyFreight SquadFreight-only squad — pre-trained on McLeod, Aljex, Rose Rocket, and your SOPs
Time to live
In-House4–8 weeks (job post + interviews + hire + onboard)
SkyFreight Squad72 hours from signed agreement
Sick days & turnover
In-HouseYour problem — uncovered shifts, rehiring costs, retraining time
SkyFreight SquadOur problem — coverage never gaps
Scalability
In-HouseNew hire required to scale — another 4–8 week cycle
SkyFreight SquadScale up or down the same week — no hiring cycle
Entry risk
In-HouseEmployment contract + severance risk if it doesn't work out
SkyFreight Squad14-Day Pilot — Check your Compatibility
Ongoing commitment
In-HousePermanent headcount — hard to unwind
SkyFreight SquadMonthly engagement
Billing error recovery
In-HouseDepends on individual skill and attention under pressure
SkyFreight SquadSystematic review — 3–5% of billing recovered that would otherwise be lost

READY TO START?

One 45-Minute Call. Live Within 72 Hours.

The discovery call is where we map your operation, define the pilot scope, and set the measurable results criteria. From there, you go live within 72 hours.

Book a Discovery Call →
Book a Discovery Call →