SIMPLE TO START. LIVE IN 48 HOURS.
From First Call to Live Operations in 48 Hours
No lengthy implementations. No disruption to active operations. Just a structured path from first conversation to full coverage.
Book Your Discovery Call →7-Day Pilot — Pay nothing if results aren't delivered.
The SkyFreightSquad Onboarding Process
STEP 1 —
Discovery Call (45 minutes)
What You Provide:
- Current TMS access details
- Your SOPs or verbal walkthrough
- Coverage hours and escalation rules
What You Receive:
- Coverage gap analysis
- Custom operations plan
- Pricing scoped to your volume
STEP 2 —
Custom Coverage Plan (24 hours)
Based on the discovery call, we build a tailored operations plan: which services, which coverage hours, which escalation paths, which TMS workflows. Nothing templated from another client's operation. Everything is mapped to how your business actually runs.
STEP 3 —
TMS Access & SOP Review (same day)
We get role-based TMS access approved by your organization, review your SOPs and load management processes, and map your carrier communication standards. This is where most outsourcing engagements fail — we spend real time here so we're operating correctly from shift one, not learning on your loads.
STEP 4 —
7-Day Pilot (live operations)
Your SkyFreightSquad squad goes live inside your active workflows. Your operation doesn't pause while we ramp up — we integrate without disruption. For 7 days, you see exactly what a dedicated freight back-office squad does for your operation: loads covered, exceptions handled, billing processed, queues cleared. Pay nothing if measurable results aren't delivered.
STEP 5 —
Performance Review & Ongoing Coverage
At the end of the pilot, we walk through a performance report together: loads managed, exceptions handled, response times, billing metrics, queue performance. You decide whether to continue. If you do, you're already live — no re-onboarding, no ramp-up, just ongoing coverage at the quality you've already seen.
Why The Embedded Model Produces Different Results
The difference between SkyFreightSquad and a standard BPO isn't the services — it's the model. We don't run a separate workflow you have to manage around. We operate inside your systems.
What You Get During the 7-Day Pilot
The pilot isn't a demo. It's your actual operation, with SkyFreightSquad embedded inside it, handling real work. Here's exactly what's included:
We work inside the tools you already use.
No new software. No migration. We configure to your stack.
Don't see yours? We'll learn it. Most custom TMS setups configured within 48 hours of onboarding.
Ready to See SkyFreightSquad Inside Your Operation?
The discovery call is 45 minutes. The onboarding is 48 hours. The pilot is 7 days. At the end of it you'll know exactly what SkyFreightSquad does for your operation — and you'll have the data to make the decision.
7-Day Pilot — Pay nothing if we don't deliver measurable results in your first week.
No Lock-In — Month-to-month after your pilot. Cancel anytime.
Book Your Discovery Call →No pitch. No pressure. A 45-minute conversation about your operation and what better looks like.